July 30, 2019
The staff at the Nottingham Pet Crematorium celebrated our 25th Anniversary this month.
To thank our loyal customers for their wonderful support over the past 25 years. We are offering a 15% discount on all cremations and free collection within a 10 mile radius of Nottingham Pet Crematorium throughout the month of August 2019.
The family run business was opened in the summer of 1994 by husband and wife team Rita and John Harbury-Carlisle to run alongside their famous Antara Luxury Pet Hotel in West Bridgford.
After 10 years the couple decided to close the pet hotel and concentrate on Pet Cremations. Rita said: “We needed to dedicate more time to the cremation business in order to provide the service owners required. We started out with a basic chapel and a Renault Estate but we wanted to give a more dedicated service.”
John added: “Since 1994 we have totally refurbished the site. We have added luxurious chapels and waiting rooms. We have a fleet of vehicles to give owners a choice up to a full traditional hearse”
“We were the first pet crematorium in the East Midlands. We actually signed up to the Association of Private Pet Cemeteries & Crematoria (APPCC) before we started because we thought it was important to do things correctly. We follow their code and we have always aimed for the highest possible standards. We are the only crematorium in the area that has been independently inspected”.
“We wanted to provide an alternative to leaving your pet with the vet for disposal. We listen to the owner’s wishes, explain the many alternatives available and offer friendly advice. Pet’s matter to people, we give the owners the opportunity to say goodbye in the way they want”.
Rita said: “We feel it is a personal service and we aim to show your beloved pets the same dignity and respect the owners expect. We have always aimed to provide a respectful, caring service. All our cremations are individual. We have never offered mass or communal cremations”.
Customers come from all over the country to use the stunning facilities in West Bridgford. There are 3 chapels, 4 waiting rooms and reception area with a manicured memorial garden outside, all set in a private estate.
Simon Saunders joined as manager in 2010 but John & Rita and still involved on a daily basis. John added: “We work as a team and have a loyal customer base with people who have been with us since we opened. We offer a bespoke service and aim to cater for the needs of the individual pet owner.”
The lowest point for the Crematorium came in 2015 when some of the buildings were destroyed by fire. Rita said: “The fire was heart-breaking but we received so much support from the local public and our customers that it was amazing. We realised we must be doing a good job and it made us even more determined to re-build.”
“We would like to thank all or wonderful customers. We appreciate all their comments, loyalty and the gifts they send. It has been our pleasure to help people cope with difficult times. We have met hundreds of wonderful people and so many have become our personal friends.”
May 19, 2019
We run a selection of luxury vehicles with the aim of providing the individual service to fit each pet owners wishes and budget. We are always available to talk to the pet owners at this difficult time and offer advice.
Our vehicles include:
- Volkswagen Caddy (ANT 42A) – A multi-purpose vehicle used for large to extra-large pets. The vehicle contains wicker coffins of the appropriate sizes
- Citroen Belingo (R1P XC) – A multi-purpose vehicle complete with an oak coffin. We generally use this vehicle for exhumations.
- Peugeot Bipper (R1P XA) – A multi-purpose vehicle used for smaller pets. This vehicle contains a light oak traditional coffin.
- Mercedes Citan (R1P XX) – A wheelchair friendly multi-purpose vehicle complete with ramp access used for large pets.
- Ford Cardinal Hearse (R1P XL) – Offering the traditional style funeral for your beloved pet. Giving the owner the option to follow in a cortege.
Pets can be respectfully collected from your home or veterinary surgery. Sometimes we use blankets provided by the owners or our own stretchers.
Your pet will be placed into a coffin inside the vehicle for transportation to the crematorium. We are happy to take flowers and mementoes along with your pet.
Our aim is to provide a dignified caring service. Pets are always collected and transported individually. We do not use vans or outside collection agencies.
We are happy to collect from all areas and we have looked after pets from all over the UK. Our aim is to provide the best, bespoke service which meets the wishes of the owner, giving each and every beloved pet an individual service and fitting send off.
As members of the APPCC we are the only inspected and accredited crematorium in this area. The Association recommends that pet owners take time to ask their vets how their pets are looked after. The vets have a duty of care and they should be willing to offer a variety of options following bereavement. We are always happy to talk through the options available.
April 26, 2019
We received this lovely tribute from the owners of Daisy May, a 4 year old chihuahua:
“Thank you so much for the best and most beautiful send off given to our beautiful little girl, Daisy May.
We could not have wished for a more fitting tribute. Daisy would of been so proud of you, and all the lovely kind people, who helped to give her a beautiful farewell.
Daisy May was our world and will be in our hearts forever. We love you millions and always will.
We have planted a blossom tree and made a memory table at our home. We also created a personalised photo album full of happy reminders of our time with Daisy May.
Thank you for everything and the little seed from your memory tree, which has been planted in memory of Daisy May.
Lots of Love Kimberley and Richard Pullen x
(Daisy May’s mummy and daddy)”
April 4, 2019
Our fabulous luxury reception room has just opened. The Rainbow Room is themed to provide a serene, relaxing environment where pet owners can talk about their loss and explain their personal requirements for their beloved pet.
Owner Rita Harbury-Carlisle said: “The Rainbow Bridge poem suggests that when an animal dies that has been especially close to someone here, that pet goes over Rainbow Bridge. There are meadows and hills for all of our special friends so they can run and play together. There is plenty of food, water and sunshine, and our friends are warm and comfortable. Our aim is to follow this sentiment and give comfort to the owners at this difficult time”.
The new room is much larger than previous spaces at the crematorium. Rita said: “We get family groups and people like friends to accompany them. This room can cater for larger numbers without people feeling uncomfortable. It is a lovely area and people can wait here while the pet is prepared for a final viewing. We really try to give everyone the individual service they require. We try to talk through all the options and it gives everyone a relaxing environment to make decisions about the type of casket required, music for the service and other important personal details”.
The Nottingham Pet Crematorium has been serving the community for 25 years. Pet lover Rita and her husband John are assisted by manager Simon. They have a fleet of vehicles including a traditional hearse. Rita said: “We understand this is a difficult time for the pet owners. We want to treat their family friend with upmost respect and give them the send of their owner wishes. Every pet deserves a dignified send off, all pets are very much a member of the family”.
The Rainbow Bridge Poem below, was written by an unknown author.
Just this side of heaven is a place called Rainbow Bridge.
When an animal dies that has been especially close to someone here, that pet goes to Rainbow Bridge. There are meadows and hills for all of our special friends so they can run and play together. There is plenty of food, water and sunshine, and our friends are warm and comfortable.
All the animals who had been ill and old are restored to health and vigor. Those who were hurt or maimed are made whole and strong again, just as we remember them in our dreams of days and times gone by. The animals are happy and content, except for one small thing; they each miss someone very special to them, who had to be left behind.
They all run and play together, but the day comes when one suddenly stops and looks into the distance. His bright eyes are intent. His eager body quivers. Suddenly he begins to run from the group, flying over the green grass, his legs carrying him faster and faster.
You have been spotted, and when you and your special friend finally meet, you cling together in joyous reunion, never to be parted again. The happy kisses rain upon your face; your hands again caress the beloved head, and you look once more into the trusting eyes of your pet, so long gone from your life but never absent from your heart.
Then you cross Rainbow Bridge together….